Most car owners end up taking their car to a body shop at one point in their lifetime. If you have previously been in an accident, you need to know that the auto body shop you go to has your best interests in mind. If you are in northern California and are looking for the best auto body shop in Concord, there is no better choice than Will’s Auto Body, Inc.
Not all auto body shops are the same. Trust, quality and safety play a big role in your peace of mind and pocketbook. Our shop is genuine and dedicated to offering high-quality services. That’s why it is essential that you only go to the most trusted auto body shop near you.
A few auto body shops in the area will occasionally reduce auto repair costs by downplaying claims or using cheap parts in the repair process. While this may save on their expenses or appease the insurance companies that use them as their 'go-to' auto body shops, such practices can significantly devalue and compromise the safety of your automobile.
How do you identify the most trusted auto body shop and how do you ensure the shop you go to is the best one for your needs?
Factors to Consider When Choosing the Right Auto Body Shop in Concord
Typically, there are multiple ways of separating the reliable body shops from the not so reliable. So, what sets out the best Concord auto body shop from the rest of the competition? Below are several factors to consider when looking for the most trusted auto body shop in Concord.
1. Does the Body Shop Stand Behind Their Work?
If your Concord body shop doesn't offer you a warranty, be wary! An auto body shop must be prepared to stand behind their work. This means they must fix any errors they have made and assure you that if problems arise, they will make it right.
Some shops utilize aftermarket auto parts without the knowledge or consent of their clients. This can expose the customer to significant safety risks. The use of aftermarket, used, and reconditioned parts have many drawbacks such as: improper fit, poor damage absorption, and lower quality build material. Auto shops that apply less-than-high quality parts do this to lower their parts’ costs or at the request of the insurance companies that use them as their 'go-to' auto body shops.
If you are in Concord, CA, Wills Auto Body Shop can help take out the guesswork. We are the most trusted auto body shop in Concord, and we warranty our work. We take your case seriously, and we only use the highest quality OEM (Original Equipment Manufacturer) parts needed for your repairs. This way, we guarantee your safety as well as your car’s structural integrity. In the end, we want to ensure that you get the best repair for your hard-earned dollar.
2. Does the Auto Body Shop do a Thorough Diagnosis and Comprehensive Vehicle Repair?
If you are looking for an auto body shop in Concord, keep your eyes peeled for this red flag: You walk in, explain to them your car’s problem, and they instantly diagnose/quote it.
Typically, an auto body shop should not be able to diagnose your vehicle without comprehensively running diagnostics or doing a thorough assessment. If they hurry the diagnostics or subsequently tell you precisely what you want to hear, you should invest a little more time getting an opinion from a hand’s on shop, like Will’s Auto Body.
Ideally, you want a Concord auto body shop that will take adequate time with your car. We ensure that we are 100% certain what the problem is before providing you with a quote and start working on your vehicle. Make sure you settle for nothing short of a thorough diagnosis of your vehicle.
3. Customer Testimonials Never Lie
Undeniably, one of the factors that you should check when looking for a Concord Auto Body Shop is the feedback and experiences of others in the community. You should read the various testimonials and reviews on their site and online profiles from those who have interacted with them. Looking at what other customers say about the shop will afford you an honest and unbiased opinion.
Do some research and search for reviews. When you spot a customer, who has had a negative experience, you should assess the issue, what the problem was as well as why the customer posted a negative review of the auto shop. If you find one or two slightly negative reviews, there's no need for immediate alarm as nearly every business has a few. Weigh the feedback and see if the positive reviews carry more weight than the negative and look to see if the auto shop took the time to respond to the negative review and what they had to say.
If you find that an auto shop has several negative reviews, or you subsequently identify a string of negative reviews, this may be a sign to keep looking. Think critically in this part of your research as you want your car serviced at a shop that is well trusted and valued in every step of the repair process. We encourage you to look at our Google reviews and all the wonderful things our community has to say about our work.
4. Outstanding Customer Service Defines the Best Auto Body Shop in Concord
We value the importance of good customer service. If a shop has terrible customer service, then this is often not a dedicated or professional place of business, and it is not the place you want to invest with.
As a customer, you deserve proper, professional, and cordial treatment, and any auto body shop in Concord that compromises on this is not worth your time.
While there are multiple auto body shops in Concord, not all of them will afford you the kind of customer service that you deserve. When choosing an auto body shop, only go for the shops with an outstanding reputation for exemplary customer service.
Luckily, we are an auto body shop with a reputation for quality customer service and we value our customers. Never tolerate poor treatment! You deserve nothing short of the utmost respect and attention.
Looking for The Most Trusted Auto Body Shop in Concord?
Now that you have an idea of the essential factors that define a trusted auto body shop in Concord, you are all set to choose one on your own.
Here at Will’s Auto Body Shop, we would love to be your auto body shop! Returning your car in the perfect driving condition is our top priority. With a host of services including painting, replacement of your auto glass, dent repair, and more, we are dedicated to our primary objective - restoring your rhythm!
Ensured by a distinct warranty, each of our jobs are completed with unmatched repair expertise and outstanding customer service. The knowledge that our customers leave satisfied with our services is what inspires our Will’s Auto Body Shop Concord team of professionals, and we are positive that our results will please you.
What’s more, throughout the repair process, we will provide you with constant status updates on the progress, as we move swiftly but expertly to return your car to its pre-accident glory.
With our easy to get to location off of Port Chicago Highway in Concord, Will’s Auto Body Shop is the perfect repair company for anyone within the Concord area and its surroundings. We are well equipped to serve dealerships, business clients, families and individuals. Our employees believe in treating all our clients with the utmost respect, through our quality, affordable, and prompt repair services. We are honored to offer whatever repair services necessary for your car, and no job is too big or small for us to handle.
Will’s Auto Body Shop is ready and willing to serve as the most trusted auto body shop in Concord, and we thank you for choosing us to work on your vehicle repairs both now and in the future! Contact us today for a consultation or to schedule your appointment.